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Title Airline operations : a practical guide / edited by Peter Bruce, Yi Gao and John M.C. King.
Imprint London : Routledge, 2018.


 Internet  Electronic Book    AVAILABLE
Edition 1st
Description 1 online resource (xviii, 359 pages) : illustrations (black and white)
Bibliog. Includes bibliographical references and index.
Note Available only to authorized UTEP users.
Bio/Hist Note Peter J. Bruce spent nearly seventeen years as an operations controller in airline operations and has considerable first-hand experience and expertise in this environment. His PhD focused on operational decision-making in airlines and he has presented his work at domestic and international forums and conferences. Besides being chief editor of Airline Operations: A Practical Guide, he has written and published four other texts, including Understanding Decision-making Processes in Airline Operational Control (Ashgate, 2011). He is Deputy Chair in the Department of Aviation at Swinburne University of Technology, where he is an active researcher in the areas of airline operations, controller selection and training strategies, operational decision-making, and airline safety. He instigated and developed the highly popular Aviation Study Tour at Swinburne, conducting the first six global tours which took groups of students to visit key aviation organizations. Peter's teaching areas focus on aviation business and strategy, and airline planning and operations. Yi Gaois the Aviation Undergraduate Course Director in the Department of Aviation, Swinburne University of Technology. As a researcher, his principle research areas include airline operations optimization, aviation safety, pilot selection, and pilot learning/cognitive styles. As a senior lecturer, he is currently teaching Aviation Regulation and Operation and the undergraduate capstone research project. As an aviation enthusiast, he holds an FAA Private Pilot license. John M.C. King established a consultancy providing government relations services for airlines and the tourism industry after a twenty-year career in the airline industry. He also conducted several aviation sector reviews for international organizations including The World Bank, UNDP, and the UN World Tourism Organization. He has been Chairman of a stock exchange-listed company in the tourism sector, Chairman of the Travel Compensation Fund (a co-regulator of the travel agency industry), and he served for three and a half years as a Commissioner of the International Air Services Commission. John is involved in delivering postgraduate courses at Swinburne University of Technology and has served on the Board of Advice of the Institute of Transport and Logistic Studies at the University of Sydney. John is also a fellow of the Royal Geographic Society.
Note Online resource; title from PDF title page (Taylor & Francis, viewed August 9, 2018).
Subject Airlines -- Economic aspects.
Airlines -- Management.
Contents Foreword -- Acknowledgements -- Planning for products and customers / John King -- Regulatory framework / Ron Bartsch -- Market, product and customer / Rodney Williams -- Business strategy and airline models for operating managers / John King -- Network design strategies / Markus Franke -- Customer points of contact / Gary Parker -- Airport infrastructure / Christopher Jarvis -- Planning for operations -- Operational environment / Stephen Angus -- Operational planning and control / Steve Buchanan -- Crew planning / Patrick Fennell -- Maintenance planning / Alan Swann -- Airside resource planning / Andrea Roberts -- Facilitation : immigration, customs and quarantine / Samuel Lucas -- Operating the current day -- Ramp operations / Matthew Franzi -- Baggage processes / Rik Movig -- Air cargo processes / Nicholas Donnison -- Aircraft load planning and control / Paul Avery -- Dispatch and flight following / Gene Kim -- Operational safety / John Frearson -- Operating a flight : a pilot's perspective / Nathan Miller -- Operating a flight : a flight attendant's perspective / Jamie Horswell -- Operating a flight : a passenger's perspective / Frank Zimmermann -- Operational disruption management, performance, and the future -- Operational disruptions : causes, strategies and consequences / Peter Bruce -- Operational disruption management / Charles Cunningham -- Changes to the operating environment / Mark Palmer -- Index.
Summary Written by a range of international industry practitioners, this book offers a comprehensive overview of the essence and nature of airline operations in terms of an operational and regulatory framework, the myriad of planning activities leading up to the current day, and the nature of intense activity that typifies both normal anddisrupted airline operations. The firstpart outlines the importance of the regulatory framework underpinning airline operations, exploring how airlines structure themselves in terms of network and business model. The second part draws attention to the operational environment, explaining the framework of the air traffic system and processes instigated by operational departments within airlines. The third part presents a comprehensive breakdown of the activities that occur on the actual operating day. The fourthpart provides an eye-opener into events that typically go wrong on the operating day and then the means by which airlines try to mitigate these problems. Finally, a glimpse is provided of future systems, processes, and technologies likely to be significant in airline operations. Airline Operations: A Practical Guide offers valuable knowledge to industry and academia alike by providing readers with a well-informed and interesting dialogue on critical functions that occur every day within airlines.
Other Author Bruce, Peter J., editor.
Gao, Yi, 1982- editor.
King, John M. C., editor.
Other Title Print version: Airline operations. Abingdon, Oxon ; New York, NY : Routledge, an imprint of the Taylor & Francis Group, 2018 9781472478177