LEADER 00000cam  2200685Ii 4500 
001    1078998085 
003    OCoLC 
005    20201030125006.4 
006    m     o  d         
007    cr |n|---||||| 
008    181215t20192019enka    ob    001 0 eng d 
020    9781351592086|qelectronic book 
020    1351592084|qelectronic book 
020    9781351592079|qelectronic book 
020    1351592076|qelectronic book 
020    9781351592062 
020    1351592068 
020    9781315102443|qelectronic book 
020    1315102447|qelectronic book 
020    |z9781138103948|q(hbk.) 
020    |z9781138103955|q(pbk.) 
020    |z9781138270084 
020    |z1138270083 
035    (OCoLC)1078998085|z(OCoLC)1078636508|z(OCoLC)1082961678 
035    Taylor & Francis All eBooks 
035    skip4alma 
037    9781351592079|bIngram Content Group 
040    EBLCP|beng|erda|epn|cEBLCP|dUKMGB|dAU@|dUKAHL|dUWO|dOCLCO
049    txum 
050  4 HE9780|b.R37 2019eb 
072  7 TRA|x006020|2bisacsh 
100 1  Rapajic, Jasenka,|eauthor. 
245 10 Beyond airline disruptions :|bthinking and managing anew /
       |cJasenka Rapajic. 
250    Second edition. 
264  1 Abingdon, Oxon ;|aNew York, NY :|bRoutledge,|c2019. 
264  4 |c©2019 
300    1 online resource (165 pages) 
336    text|btxt|2rdacontent 
336    still image|bsti|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  Cover; Half Title; Title Page; Copyright Page; Dedication;
       Table of Contents; List of figures; List of tables; 
       Acknowledgements; Introduction; 1 Obscured by the past; 2 
       The path to improvement; 3 Understanding disruptions; 4 
       Organising disruption information; 5 Reinventing decision 
       making; 6 Thinking and managing anew; The way forward; 
       Appendix 1: Standard IATA delay codes; Appendix 2: 
       Resolving the 'technical' delay; Appendix 3: Crew 
       shortage; Appendix 4: Cost saving and cultural issues; 
       Appendix 5: Disruption audit; Appendix 6: Direct and 
       indirect cost of aircraft damage; Bibliography 
506    Available only to authorized UTEP users. 
520 3  Flight disruptions continue to thrive unnoticed, invisibly
       eroding airline profitability and causing growing 
       passenger dissatisfaction. This is especially critical at 
       airports where traffic expansion outstrips airport 
       capacities. Hampered by legacy information systems, 
       management practices and organisational detachments, 
       decision makers across the industry have little or no 
       understanding of the multiple causes of disruptions and 
       their implications. Consequently, their actions are 
       focused on resolving local problems without being 
       synchronised at system level. As problematic as they are, 
       disruptions create opportunities for learning about system
       interactions, a solid and appropriate foundation for 
       resolving complex industry issues. Beyond Airline 
       Disruptions explains how airlines can become more 
       competitive by utilising unexplored potential for gradual,
       consistent and measurable improvements, centred around 
       cost and quality of operational performance. It describes 
       practical methods and techniques essential for turning 
       these ideas into daily practices. This second, revised 
       edition featuresupdated contentthat introduces afresh 
       approach to airline management and decision making, more 
       in line with future industry needs. It bridges the gaps 
       between strategy and operations and inspires collaboration
       between airlines, airports, ATC, service providers and 
       regulators to bring longer-lasting benefits not only for 
       industry participants and passengers, but also for the 
       economy, society and the environment. 
588    Description based on online resource; title from digital 
       title page (viewed on October 15, 2020). 
650  0 Airlines|xManagement. 
650  0 Crisis management. 
776 08 |iPrint version:|aRapajic, Jasenka.|tBeyond Airline 
       Disruptions : Thinking and Managing Anew.|dMilton : 
       Routledge, ©2018|z9781138103948 
856 40 |uhttp://0-www.taylorfrancis.com.lib.utep.edu/books/
       9781315102443|zTo access this resource 
 Internet  Electronic Book    AVAILABLE