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E-BOOK
Title IT service management foundation practice questions : for ITIL v3 foundation exam candidates / Steve Mann (editor), Tony Gannon, Nigel Mear.
Imprint Swindon : British Informatics Society, 2009.

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Description 1 online resource (ix, 88 pages)
Note Available only to authorized UTEP users.
Print version record.
Subject Computers.
Contents section 1. Examination and question types -- section 2. Foundation practice questions.
Summary The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points. The book utilises the experience of three members of the ISEB examination panel. An ITIL® Licensed Product.
Other Author Mann, Steve, 1950-
Gannon, Tony.
Mear, Nigel.
Other Title Print version: Mann, Steve. IT Service Management Foundation Practice Questions : For ITIL® V3 Foundation Exam Candidates. Swindon : British Informatics Society Limited, ©2009 9781780170572