Here are entered works on the various forms of oral and written messages used by a business in the conduct of its affairs. Works on the role of communication in effective management are entered under Communication in management.
Here are entered works dealing with the methods of interpreting and summarizing the essential points of any kind of communication, oral, written, or printed. Works dealing with such summaries in individual subject fields are entered under the subject, e.g. a content analysis of American periodicals under American periodicals.